Frequently Asked Questions

In this page you will find the answers to the frequently asked questions about our services.

I didn't receive my card?

First you need to check your spam or junk email folder. All orders should be delivered in less than 12 hours usually less than 1 hour. In some rare cases when there is a blockchain congestion or sudden BTC fees surge your order may be delayed until the transactions related to your order are confirmed.

Are there any limits? How many cards can I purchase? Can I purchase cards in bulk?

  • Maximum closed loop prepaid cards like amazon is $2,000 USD per card.
  • Maximum open loop prepaid cards like Visa or Mastercard is $1,000 USD per card.
  • Maximum purchase per customer in any given day is $10,000 USD.


Will you ask me for verification or KYC in the future?

We respect our customer's privacy and we will never force KYC or ID check after payment/order placement. If we detect suspicious activity under our KYC/AML policy we may perform ID check before you are allowed to place your order or make a payment. This way you never have to worry about unnecessary forced KYC as you will know if ID check is required before placing your payment.

Which countries are supported?

We don't have specific country restrictions. You can use our services to buy prepaid cards from anywhere in the world. However some gaming cards and services like PlayStation cards are localized and you need to select your account country during purchase. Card provider may impose restrictions during activation.

How and when the purchased card is sent?

The purchased prepaid card will be sent electronically by email in less than 12 hours from successful payment confirmation. Our clients usually receive the purchased card in less than 1 hour in most cases.

How to check my card balance?

You can check the purchased gift card balance by following the instructions sent to your email during the initial card purchase or by contacting [email protected]

What are the payment methods available?

  • We accept all types of cryptocurrencies including but not limited to (Bitcoin - Bitcoin Cash - Litecoin - Dogecoin - 1INCH Token BEP20 - BNB BEP20 - BUSD BEP20 - PancakeSwap BEP20 - Dai Token BEP20 - Dogecoin BEP20 - ETH BEP20 - LTC BEP20 - MATIC BEP20 - SHIBA INU BEP20 - USDC BEP20 - USDT BEP20 - XRP BEP20 - 1INCH Token ERC20 - Binance Coin ERC20 - BUSD ERC20 - ChainLink Token ERC20 - Maker ERC20 - NEXO ERC20 - PEPE Token ERC20 - SHIBA INU ERC20 - True USD ERC20 - USD Coin ERC20 - Pax Dollar ERC20 - USDT ERC20 - Binance-Peg BUSD Token POLYGON - Matic POLYGON - USD Coin Native POLYGON - USD Coin Bridged POLYGON - USDT POLYGON - AVAX AVAX-C - USD Coin Native AVAX-C - USDT AVAX-C - Ethereum - BUSD TRC20 - TrueUSD TRC20 - USD Coin TRC20 - USDT TRC20 - TRX). Check full list of cryptocurrencies and payment methods.
  • You can pay using Binance Pay.
  • We can also accept credit cards - debit cards including but not limited to Visa, Mastercard and AMEX.
  • You can use mobile wallets Google Pay or Apple Pay


What to do if I didn't receive my card?

If you didn't receive your card by email please contact support we will be more than happy to help you. (you need to use the same email used during purchase to communicate with our support team securely). Please check our spam inbox before contacting us.

What to do in case there is a problem related to card redeeming?

If you have any problem redeeming your card please contact support. (you need to use the same email used during purchase to communicate with our support team securely)