Frequently Asked Questions

In this page you will find the answers to the frequently asked questions about our services.

I didn't receive my card?

First you need to check your spam or junk email folder. All orders should be delivered in less than 12 hours usually less than 1 hour. In some rare cases when there is a blockchain congestion or sudden BTC fees surge your order may be delayed until the transactions related to your order are confirmed.

Are there any limits? How many cards can I purchase? Can I purchase cards in bulk?

We offer unlimited services, you can buy unlimited number of prepaid cards with crypto.

Will you ask me for verification or KYC in the future?

No, our business model is mainly based on privacy. You can use your crypto to buy prepaid cards completely anonymous.

Which countries are supported?

We don't have any country restrictions. You can use our services to buy prepaid cards from anywhere in the world anonymously. However some gaming cards and services like PlayStation cards are localized and you need to select your account country during purchase.

How and when the purchased card is sent?

The purchased prepaid card will be sent electronically by email in less than 12 hours from successful payment confirmation. Our clients usually receive the purchased card in less than 1 hour in most cases.

How to check my card balance?

You can check the purchased gift card balance by following the instructions sent to your email during the initial card purchase or by contacting [email protected]

What are the payment methods available?

We accept all types of cryptocurrencies including but not limited to ApeCoin, Bitcoin, Bitcoin Cash, DAI, Dogecoin, Ethereum, Litecoin, SHIBA INU, Tether, USD Coin and more

What to do if I didn't receive my card?

If you didn't receive your card by email please contact support we will be more than happy to help you. (you need to use the same email used during purchase to communicate with our support team securely)

What to do in case there is a problem related to card redeeming?

If you have any problem redeeming your card please contact support. (you need to use the same email used during purchase to communicate with our support team securely)